Article

Digital delivery notifications: increasing supply chain visibility

Stop searching for suppliers for delivery updates. Digital shipping notifications provide a real-time overview of goods in transit, enable proactive logistics management, and eliminate guesswork in supply chain operations.

The problem of supply chain visibility

The supply chain teams of large retailers struggle with frustrating blind spots on a daily basis. The teams lack visibility into goods in transit, estimated delivery dates, and exact shipment contents, making it nearly impossible to optimize warehouse operations or provide customers with reliable delivery windows. When shipments arrive unexpectedly or contain different quantities than expected, the entire logistics operation must adapt.

The current reality is forcing supply chain managers into reactive mode. Manual processes such as opening each package to retrieve delivery notes take 8 hours per day, while teams struggle with not knowing what inventory suppliers have in stock. Without advance notice of what is coming and when, warehouse teams cannot effectively plan goods receipt schedules, leading to staffing shortages and operational inefficiencies.

This visibility gap goes beyond operational inefficiency. Notifications of late deliveries from suppliers lead to operational problems and make resource planning nearly impossible. When inbound processes create bottlenecks because suppliers fail to deliver goods in confirmed quantities, supply chain teams cannot plan staffing for goods receipt, leading to cascading delays throughout the operation.

How digital shipping notifications work

Digital shipping notifications, known in EDIFACT terminology as DESADV messages (Dispatch Advice), provide structured advance notice of shipments before they arrive at your warehouse. When suppliers prepare deliveries, detailed information about contents, quantities, batch numbers, and estimated delivery times is automatically transferred to your warehouse management systems.

These digital notes contain comprehensive shipping details, including exact product quantities, batch information and expiration dates, packaging details and handling requirements, as well as exact delivery times and carrier information. Instead of determining the contents of the shipment when the packages arrive, your warehouse team knows exactly what to expect and can plan resources accordingly.

Automation also extends to system integration, where digital shipping notifications automatically update inventory systems, trigger workflows in goods receiving, and provide real-time dashboards that take the guesswork out of logistics planning.

Transform your warehouse operations

Eliminate manual package processing

The most immediate impact is the elimination of the 8 hours per day currently spent opening packages to retrieve delivery notes and manually entering information into warehouse systems. Digital shipping notifications contain all shipment details in advance, allowing warehouse teams to prepare receiving areas, assign appropriate personnel, and optimize workflows before trucks arrive.

Teams report potential time savings of 60-75% in warehouse goods receipt processes through the automation of delivery note processing. Instead of manually scanning delivery notes and entering batch numbers into SAP systems, all information flows directly from supplier systems to your warehouse management platform, eliminating transcription errors and processing delays.

Get an overview of your deliveries

One of the most frustrating aspects of current operations is not knowing what is coming and when. Digital shipping notifications provide a complete overview of incoming shipments with accurate information on timing and contents:

  • Exact delivery windows for resource planning
  • Complete product lists with quantities and specifications
  • Batch numbers and expiration dates for tracking compliance
  • Special handling requirements and packaging details

This early visibility enables proactive inventory management rather than reactive inventory management. Your team can plan staffing levels, prepare the appropriate equipment, and coordinate goods receipt schedules to optimize throughput and minimize delays.

Improve inventory planning and accuracy

If you don't know what stock levels suppliers have in stock, it's almost impossible to plan effective goods receipt processes. Digital shipping notifications provide an overview of stock in advance, enabling better demand planning and stock optimization.

Structured data prevents inventory discrepancies that occur when expected deliveries do not match actual deliveries. Partial deliveries are easier to track when digital notes clearly indicate what is included in each delivery. This makes it easier to assign deliveries to multiple orders and maintain accurate inventory records.

Optimize supplier coordination

Manual updates of inventory levels by suppliers via email lead to planning challenges and communication gaps. Digital shipping notifications standardize supplier communication and provide consistent data formats that eliminate the operational complexity of managing hundreds of different supplier communication methods.

Automation also extends to exception handling, where delayed or changed deliveries trigger automatic notifications so that supply chain teams can proactively adjust plans rather than discovering problems when trucks don't arrive as expected.

Strategic impact on logistics operations

The transition from manual to digital shipping notices opens up possibilities that go far beyond operational efficiency. When your supply chain team is not busy with manual parcel processing, it can focus on strategic initiatives such as optimizing supplier performance, inventory planning, and improving the logistics network.

Better visibility enables performance monitoring through automatic tracking of supplier metrics such as fill rates and on-time delivery (OTIF) rates. Instead of manually creating supplier performance analyses, digital shipping notifications form the data basis for automated dashboards that highlight performance trends and exception patterns.

The improved data quality of digital processes eliminates the inconsistencies that currently burden operations, such as different weight units between suppliers or missing product master data, which make digital ordering difficult. Standardized digital formats ensure consistent, accurate data in all interactions with suppliers.

Implementation without interruption to operations

Modern platforms for digital shipping notifications can be integrated into existing warehouse management systems without the need for costly custom developments or disruptive system changes. Your warehouse team continues to use familiar processes, while digital notifications are automatically sent in the background.

The implementation process takes into account providers of all technical capabilities. Large suppliers with existing EDI systems can send structured DESADV messages, while smaller suppliers without technical infrastructure can submit shipping notifications via user-friendly web portals that automatically generate the same structured data for your warehouse systems.

Most importantly, the transition can be gradual. You can start with high-volume suppliers or critical categories while maintaining existing processes for other suppliers. This allows your warehouse team to adapt to digital workflows without disrupting operations, while immediately reaping the benefits of improved visibility.

Scale your operations strategically

Digital shipping notices not only solve today's visibility problems — they enable your supply chain operations to grow scalably by eliminating the manual processes that currently limit expansion capacity. As your supplier base grows and transaction volumes increase, digital processes scale automatically without a proportional increase in administrative overhead.

Accurate, real-time shipment data enables advanced analytics for warehouse optimization, supplier performance management, and logistics network planning. Your supply chain operations will transform from a reactive cost center focused on managing daily crises to a strategic function that drives competitive advantage through operational excellence and customer service reliability.

Teams gain the ability to focus on strategic initiatives such as inventory optimization, supplier relationship development, and logistics network improvement when they are not busy with manual package processing and data entry tasks that digital systems can handle automatically.

Are you ready to eliminate blind spots in your supply chain and transform your warehouse operations? Digital shipping notifications can give your team the real-time visibility it needs to optimize logistics performance and scale operations efficiently.

Book a supply chain demo to learn how digital shipping notifications can optimize your warehouse operations and position your team for strategic success.