Meet the Order Agent

Within 48 hours of setup. We connect to your existing ERP processes and immediately start delivering documents (such as compliant e-invoices) to all your customers — no waiting, no complex implementations, no IT projects.

Procuros supports all common order formats, including PDF, Excel, CSV, EDI. Our AI-powered platform automatically reads and processes these formats — no manual setup or configuration required. This means you can connect with all your customers, regardless of their technical capabilities.

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No technical expertise is needed to get started with Procuros. Our platform is designed to be plug-and-play, with pre-built ERP connectors and AI that works out of the box. There’s no need to configure OCR tools, create mappings, or run complex IT projects.

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Procuros supports multilingual order processing, meaning we can extract and process data from incoming orders in all major business languages, including (but not limited to) English, German, French, Spanish, Italian, and Dutch.

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Yes, Procuros can fully process multi-page orders — including those with hundreds of line items. Our AI engine automatically reads and extracts all relevant data across pages, ensuring nothing gets missed.

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The Order Agent is an AI agent that handles your incoming sales orders end-to-end — from the moment a customer emails an order to the moment it's booked in your ERP. It reads the order (in any format), checks it against your product and customer data, flags any issues, and books it automatically. Think of it as a digital team member that takes over the manual order entry work your operations team currently does, so that they can focus on work that actually grows the business.

The Order Agent is built for suppliers and brands who receive orders from retail or wholesale customers via email — typically as PDFs, Excel files, or other attachments. If your team is spending time manually re-entering these orders into your ERP, the Order Agent can take that off their plate entirely.

Most off-the-shelf AI tools stop at extracting data from a document — they don't validate it against your actual ERP master data, handle exceptions, or book the order. Building this yourself also means solving hard problems: multi-page PDFs, scanned documents, outdated article numbers, customer-specific pricing rules, and more. The Order Agent handles all of this out of the box, and gets smarter over time using your own data — without any engineering work on your side. And because Procuros maintains and continuously improves the Order Agent across 100s of customers and 20,000+ documents processed monthly, every improvement is available to you automatically — without lifting a finger.

Not at all. Your customers keep ordering exactly as they do today — by email, in whatever format they use. No new portal, no new process, no onboarding on their side. All it takes is a simple email forwarding rule on your end, and the Order Agent takes it from there.

We strongly recommend setting up an automatic forwarding rule from your order mailbox to your unique Procuros address (e.g. orders+yourcompany@procuros.io). This is where the real time saving happens — once the rule is in place, every incoming order email is picked up automatically, without anyone on your team needing to do anything. The forwarding rule itself takes just a few minutes to set up in your email client (Outlook, Gmail, or similar).The Order Agent only processes emails that contain an actual order: Attachments like PDFs or Excel files with order data. Emails without a recognized order attached are automatically skipped, so internal threads, confirmations, or other inbox traffic won't interfere.

Yes — and this is one of the areas where the Order Agent goes well beyond simple data extraction. Real-world orders are often messy: customers reference outdated article numbers, use incorrect GTINs, or send product identifiers that no longer match your current catalog.Rather than just flagging these as errors, the Order Agent can be configured with custom business rules to handle them automatically. For example, if a customer consistently orders using a child GTIN but your ERP only knows the parent GTIN, the Order Agent can be set up to recognize and correct this automatically — without any manual intervention.These kinds of custom rules are built together with you during onboarding, based on the specific quirks of your customers and catalog. Over time, as the agent learns from corrections, more of these edge cases are resolved without anyone on your team having to step in.

Accuracy is something we take very seriously. Because we have a dedicated team continuously maintaining and improving the Order Agent across all our customers, we typically observe 99% extraction accuracy.That said, we always recommend a one-month review phase when you first go live. During this period, you review each processed order in the Procuros portal — comparing it against the original PDF to confirm everything has been captured correctly — before clicking to submit it to your ERP. This gives you full confidence in what's going into your system without any risk of incorrect data slipping through.After a month of smooth operation, most customers choose to fully automate this step — orders flow straight from inbox to ERP without any manual review needed.